Kapwa Ko Mahal Ko

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Social Coordinator

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SOCIAL SERVICE COORDINATOR
(On-site · Full-Time · Project-based)

About the role

Kapwa Ko Mahal Ko Foundation is seeking a licensed, highly organized, and compassionate Social Service Coordinator to lead and manage the core programs and services of the Foundation and its public service television program.

This is a full-time, on-site, project-based role based in Quezon City. The position sits at the center of KKMK’s mission delivery, overseeing the execution of social service programs, full-cycle case management of beneficiaries, coordination with medical professionals and partner institutions, and documentation in accordance with ethical, regulatory, and organizational standards.

In addition to beneficiary-focused services, the role also supports the basic welfare and well-being of the KKMK team, particularly in relation to psychosocial support, and coordination when staff welfare concerns arise, in line with established policies.

The Foundation is actively working toward international foundation standards in program delivery, case management, safeguarding, documentation, and reporting. This role plays a critical part in ensuring that programs and services are delivered with compassion, structure, and accountability.

What you’ll be doing

Program & services execution
  • Implement and manage existing Foundation programs and services, including but not limited to:
    • Medical assistance and treatment referrals
    • Medical missions
    • Psychosocial support programs (e.g., support groups for children with leukemia and their families)
    • Other approved social service initiatives
  • Ensure programs are executed in line with approved objectives, guidelines, and available resources
  • Support continuous improvement of programs in line with evolving organizational standards

Case management & coordination
  • Manage full cycles of client and beneficiary cases, from intake and assessment through referral, monitoring, and case closure
  • Coordinate treatment referrals, follow-ups, and monitoring with hospitals, doctors, and partner institutions
  • Maintain accurate, complete, and confidential case records (physical and digital)
  • Ensure proper documentation for approvals, reporting, and audit purposes

TV program coordination
  • Coordinate beneficiaries, doctors, and relevant parties for the Foundation’s public service television program
  • Ensure ethical handling of cases featured on the program, including documentation, consent, and data privacy compliance
  • Work closely with internal teams to align social service delivery with production requirements, without compromising professional standards

Team welfare & coordination support
  • Provide coordination and referral support related to staff welfare concerns, as appropriate
  • Work with management to ensure staff welfare matters are addressed within professional and ethical boundaries

Compliance & standards
  • Ensure compliance with:
    • Professional social work ethics
    • Data privacy and confidentiality requirements
    • Internal policies and procedures
    • Relevant government and regulatory guidelines
  • Contribute to strengthening systems and processes as KKMK works toward international foundation standards

What we’re looking for

  • Registered Social Worker (RSW) — required
  • Degree in Social Work
  • Demonstrated experience in case management, program implementation, or social services
  • Ability to manage multiple cases, programs, and stakeholders simultaneously
  • Strong documentation, organizational, and coordination skills
  • Proficiency in Google Workspace tools (Sheets, Docs, Drive)
  • Compassionate, professional, and able to maintain clear ethical and professional boundaries
  • Able to work independently and collaboratively as part of a team
  • Comfortable working on-site and engaging with beneficiaries, medical professionals, partners, and internal staff
  • Willingness to work within a structured organization committed to professional and international standards

Work arrangement & compensation

  • Work arrangement: On-site (Quezon City)
  • Employment type: Full-time, Project-based
  • Salary range: ₱20,000 – ₱25,000 per month
  • Benefits:
    • 13th month pay​
    • Social Security System (SSS)
    • Pag-IBIG Fund
    • PhilHealth

How to apply

Interested individuals shall email their CV and cover letter to:
  • [email protected]

APPLICATIONS WILL NOT BE ENTERTAINED ANYWHERE ELSE.
Only shortlisted candidates will be contacted.

Office location

2nd Floor, GMA Kapuso Center
GMA Network Drive cor. Samar Ave., Diliman, Quezon City
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No part of our material may be reproduced without proper permission from the Kapwa Ko Mahal Ko Foundation.
Sharing our material, to assist the foundation and its beneficiaries, is permissible and even encouraged. ​​
  • HOME
  • ABOUT
  • OUR WORK
    • Partners and Sponsors
  • WHO WE HELP
    • Patient Navigation Guide
  • KKMK IMPACT
  • News
  • GET INVOLVED
    • Become a Volunteer
    • Partner/Sponsor With KKMK
    • Open Positions
  • RESOURCES
  • CONNECT
    • News/Features